FAQ's

Any exchange rates?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

 

We accept all major credit cards (VISA, MasterCard, AMEX). We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

 

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

 

How do I change or cancel my order?

Once you have made an order, it is final. If you want to change an address before the package has been prepared/processed or shipped you will have to email us immediately at manifestcurlsllc@gmail.com. 

 

Correct shipping info:

Our website and service are based on English, all of the information that you typed is required to be English input method, including punctuation's.

 

Is it possible to change my address after placing an order? 

Please be advised that in very small cases we can change your shipping address within the next 3-4 hours after placing your order. However, any longer than that, your shipping address cannot be revised after the order has been processed or shipped. 

When will my order arrive?

Once your order is placed, it then has to be processed and confirmed. After that it will take about 3-5 business days to arrive. Please also note that during the holiday seasons it can take a bit longer for processing and delivery times. (4-7) 

How do I track my order?

We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number the day of or one day after we have shipped your order.

 

Can I use several discount codes in one order?

Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.

 

What do I do if I have missing items in my order?

If something is missing, please contact us immediately at manifestcurlsllc@gmail.com

 

When will my order be processed?

We process orders between Monday - Friday. Orders will be processed within 2-3 business days from the order date and shipped the next day after the processing day. We do not ship on weekends so we ask that you please allow extra time for your order to be processed during holiday/ sale seasons. 

Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment.

 

Is my order eligible for free shipping?

Free shipping can be applied to orders that are part of our free shipping promotions.